BESTWAY® Limited Warranty – 1 Year Coverage
All Bestway products come with a 1-year warranty from the date of purchase, covering SPAs, above-ground pools, SUPs, pool showers, cleaning robots, chlorinators, filter pumps, and sand filters.
To request support or submit a warranty claim:
Visit www.bestwaycorp.com/support
Have the following ready:
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Proof of purchase
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Photo of the defect
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Batch number
QMAX Warranty Terms
QMAX guarantees its products are free from defects in materials or workmanship under normal use for 1 year from the delivery date.
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If proof of purchase is lost, warranty starts 3 months from manufacture date.
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If repair isn’t possible, QMAX may replace the item with a new or refurbished product.
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Repaired or replaced items remain covered until the end of the original warranty period.
Limitations & Exclusions
Warranty is void if:
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The warranty period has expired
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The product is damaged due to misuse, neglect, unauthorized repairs, or incorrect accessories
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It has been used beyond intended purpose or exposed to unsuitable environments
Important:
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For damage or missing parts upon delivery, notify QMAX within 3 business days.
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Refer to your product manual for the full list of included components.