FREQUENTLY ASKED QUESTIONS

How do I place an order?

Making a purchase is easy! Simply browse our website, add the products you like to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information, and you’ll soon have your selected products on their way to you.

What payment methods do you accept?

You can use major debit and credit cards for your purchases, including Visa, Mastercard, American Express, and UCB. We also accept PayPal for secure and hassle-free transactions. Additionally, we provide the option to pay later using Afterpay’s “Buy now, pay later” service, allowing you to make easy, interest-free payments over time through Afterpay. Rest assured that your payment information is secure and your transactions are protected.

How is shipping handled?

We offer reliable shipping options for orders. Shipping fees and delivery times may vary based on your location and the products you’ve chosen. You’ll have the opportunity to view the shipping charges during the checkout process. For more details, please refer to our Shipping and Returns Policy on our website.

How should I care for inflatable products to ensure its longevity?

We want your items to last, and it’s easy to help them do so. When inflating your float, avoid overinflating it, especially in hot weather. The heat from the sun can cause the air inside to expand, which might lead to punctures. A firm but not overly hard inflation level is ideal. Wrinkles will smooth out over time, so don’t worry if they’re present during inflation.

How to manage air in your inflatable kayak during different weather? Storage tips?

Keep in mind that the air inside your float can shrink in cold weather and water. If your float appears less firm after being exposed to cold conditions, don’t worry – it’s normal. Simply reinflate it slightly, and it’ll be ready for your next water adventure.

For proper storage, after use, deflate your float using our pumps, ensure it’s dry, and store it in a cool, dry location. While overnight inflation isn’t an issue, avoid prolonged direct sunlight exposure to maintain its quality.

What is the best way to clean inflatable float?

Salt and chlorine exposure can affect materials. After use, give your float a rinse with fresh water, then allow it to air dry. No need for soap – simple rinsing helps your float stay looking new for longer.

Do you offer click and collect option?

Yes, we offer a click and collect option for your convenience.

Location: 62 Goodall Close, Dandenong South, VIC 3175

Hours: Monday – Friday, 9:00 AM – 5:00 PM

What to bring:

  • Your order confirmation
  • A form of ID (e.g., Driver’s licence)
How can I change the wrong name/delivery address in my order?

Simply send us an email at ak@qmaxgroup.com.au, and we will gladly assist you. Please keep in mind that once items have been shipped, we will be unable to change the information above.

Features to consider when buying gaming monitors
  • Resolution. While 1080 FHD resolution still remains the standard or minimum resolution for LCD panels smaller than 27 inches, most users shopping for larger panels should generally opt for 1440p panels to maximize the amount of information that can be displayed on the screen at once.
  • Panel Type. Both VA and IPS panels are great for gaming. IPS panels sometimes exhibit IPS glow. VA panels offer a better contrast ratio but noticeable ghosting effects on darker colors. Curved monitors are being produced with VA panels only. 
  • Backlight brightness
  • Whether or not the stands offer height adjustment, as well as pivot or tilt.
  • Refresh rate measured in Hz. Typical refresh rates range from the standard 75hz, 144hz, and all the way up to 240hz. Though 75hz is excellent for home/office monitors, 144hz and above is strongly recommended for gaming monitors
  • Display curvature — measured by the radius the curve would deliver if it formed a complete circle. The smaller the ‘R’ value is, the higher the monitor’s curve.
  • Free Sync or G-Sync Compatibility.
Get in touch

Still have questions? If you didn’t find what you need, you can send an inquiry through our contact form or call us at +61 3 86528673.